• Help & Support

    Everything you want to know about SiriusXM.

Help with Activation

  • What's a Radio ID and where can I find it?

    Each Sirius radio and XM radio has its very own ID number. You'll need this number to register your radio in your name and set it up on your account. There are a couple of ways you can locate it.

    For Sirius Radios

    There are two ways to find your Radio ID (also called an ESN or SID). For most radios, the radio ID will be displayed by tuning to channel 0. If it's not, you can use the "Menu" function of your radio to display it. Your Sirius Radio ID should be a 12-digit number (e.g. 123456789012).

    For XM Radios

    Your Radio ID can be displayed by tuning your radio to channel 0. (That's one channel down from the XM Preview.) Make sure to check your ID code carefully. Your XM Radio ID should be an 8-digit combination of numbers and letters (e.g. A23B4CD5). Note that the following letters are not used: I,O, S, and F.

    Where do I find my Username & Password?

    You'll need your username and password to set up your account online. We've tried to make it easy by including your username in your welcome kit. If you don't have that handy just click on what you need below and we'll send it right over to you.

    Side Note: If you bought a car and are on a trial subscription, you don't need a username and password to sign up. All you need is the Radio ID to get started.

    How can I get a radio signal?

    This is the exciting part. We need to send out a signal in order to "activate" your radio. Once your radio is activated, you'll be able to see all your channels and start listening. Just remember to have your Radio ID (ESN or SID) with you.

    For Sirius Radios

    Turn your radio on with the antenna facing skyward and tune to channel 184 on a Sirius radio. (If your radio is in your vehicle, please make sure it isn't in the garage.) Once you're ready, press the button below and service should be activated within 15 minutes. If the signal didn't seem to take, you can go ahead and request it again.

    SEND ACTIVATION SIGNAL

    For XM Radios

    Turn your radio on with the antenna facing skyward and tune to channel 1 on an XM radio. (If your radio is in your vehicle, please make sure it isn't in the garage.) Once you're ready, press the button below and service should be activated within 15 minutes. If the signal didn't seem to take, you can go ahead and request it again.

    SEND ACTIVATION SIGNAL