• Help & Support

    Everything you want to know about SiriusXM.

Refresh My Radio

  • Need to send a radio activation signal? Here's how.

    We send out a signal in order to "activate" your radio. Once your radio is activated, you'll be able to see all your channels and start listening. Just remember to have your Radio ID (ESN or SID) with you and turn your radio on with the antenna facing skyward.

    Unsure if you have Sirius or XM installed? Use our VIN lookup tool to find out what type of radio you have in you vehicle.

    For Sirius Radios

    Turn your radio on with the antenna facing skyward and tune to channel 184 on a Sirius radio. (If your radio is in your vehicle, please make sure it isn't in the garage.) Once you're ready, press the button below and service should be activated within 15 minutes. If the signal didn't seem to take, you can go ahead and request it again.

    How do I find my Radio ID?

    For Sirius Radios, there are two ways to find your Radio ID (also called an ESN or SID). For most radios, the Radio ID will be displayed by tuning to channel 0. If it's not, you can use the "Menu" function of your radio to display it. Your Sirius Radio ID should be a 12-digit number (e.g. 123456789012).



    Note: If resending the signal doesn't resolve the issue, please call Sirius Customer Care at 1-888-539-7474.


    SEND ACTIVATION SIGNAL

    For XM Radios

    Turn your radio on with the antenna facing skyward and tune to channel 1 on an XM radio. (If your radio is in your vehicle, please make sure it isn't in the garage.) Once you're ready, press the button below and service should be activated within 15 minutes. If the signal didn't seem to take, you can go ahead and request it again.

    How do I find my Radio ID?

    Your Radio ID can be displayed by tuning your radio to channel 0. (That's one channel down from the XM Preview.) Make sure to check your ID code carefully. Your XM Radio ID should be an 8-digit combination of numbers and letters (e.g. A23B4CD5). Note that the following letters are not used: I,O, S, and F.



    Note: If resending the signal doesn't resolve the issue, please call XM Customer Care at 1-877-438-9677


    SEND ACTIVATION SIGNAL