{"id":199834,"date":"2019-12-04T21:16:59","date_gmt":"2019-12-05T02:16:59","guid":{"rendered":"https:\/\/www.siriusxm.ca\/help\/"},"modified":"2025-03-21T13:09:01","modified_gmt":"2025-03-21T17:09:01","slug":"aide","status":"publish","type":"page","link":"https:\/\/www.siriusxm.ca\/fr\/aide\/","title":{"rendered":"Help \/\/ Main Page (French)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"199834\" class=\"elementor elementor-199834 elementor-10003\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a26b080 elementor-section-stretched elementor-section-height-min-height elementor-section-items-top elementor-section-boxed elementor-section-height-default\" data-id=\"a26b080\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\" data-area=\"hero\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b515b4e\" data-id=\"b515b4e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-27dddc6 elementor-section-content-bottom elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27dddc6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4752a3a\" data-id=\"4752a3a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b96c95b elementor-widget elementor-widget-heading\" data-id=\"b96c95b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Aide<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-376b899 elementor-hidden-phone\" data-id=\"376b899\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dfce8c6 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dfce8c6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ddee3f6\" data-id=\"ddee3f6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-38e1347 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"38e1347\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3e973fb\" data-id=\"3e973fb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fcc653 elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"2fcc653\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;fa-svg-chevron-down e-font-icon-svg e-fas-chevron-down\\&quot; viewBox=\\&quot;0 0 448 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;layout&quot;:&quot;horizontal&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-none\">\n\t\t\t\t<ul id=\"menu-1-2fcc653\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244577\"><a href=\"\/fr\/aide\/\" class=\"elementor-item\">Aide<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-200518\"><a href=\"https:\/\/care.siriusxm.ca\/subscribe\/refresh-signal\/unauthenticated-landing-page?langpref=fr\" class=\"elementor-item\">Retransmettre mon signal<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244578\"><a href=\"\/fr\/aide\/activation\/activation-radio\/\" class=\"elementor-item\">Activation<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244579\"><a href=\"\/fr\/aide\/activation\/activation-radio\/\" class=\"elementor-sub-item\">Activation radio<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244580\"><a href=\"\/fr\/aide\/activation\/votre-code-de-radio\/\" class=\"elementor-sub-item\">Votre code de radio<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244581\"><a href=\"\/fr\/aide\/activation\/recherche-de-niv\/\" class=\"elementor-sub-item\">Recherche de NIV<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244582\"><a href=\"\/fr\/aide\/en-continu\/aide-pour-la-connexion\/\" class=\"elementor-item\">En continu<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244583\"><a href=\"\/fr\/aide\/en-continu\/aide-pour-la-connexion\/\" class=\"elementor-sub-item\">Aide pour la connexion<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-541866\"><a href=\"\/fr\/aide\/configuration-du-smartphone\/\" class=\"elementor-sub-item\">Configuration de l\u2019appli SiriusXM<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-293041\"><a href=\"\/fr\/aide\/en-continu\/guide\/\" class=\"elementor-sub-item\">Guide<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244584\"><a href=\"\/fr\/aide\/installation\/videos-pour-linstallation\/\" class=\"elementor-item\">Installation<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244585\"><a href=\"\/fr\/aide\/installation\/videos-pour-linstallation\/\" class=\"elementor-sub-item\">Vid\u00e9os pour l\u2019installation<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244586\"><a href=\"\/fr\/aide\/installation\/installation-pour-vehicule\/\" class=\"elementor-sub-item\">Installation pour v\u00e9hicule<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244587\"><a href=\"\/fr\/aide\/installation\/installation-a-domicile\/\" class=\"elementor-sub-item\">Installation \u00e0 domicile<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244588\"><a href=\"\/fr\/aide\/installation\/depannage\/\" class=\"elementor-sub-item\">D\u00e9pannage<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244589\"><a href=\"\/fr\/aide\/installation\/localisateur-de-frequences\/\" class=\"elementor-sub-item\">Localisateur de fr\u00e9quences<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244590\"><a href=\"\/fr\/aide\/guides\/\" class=\"elementor-item\">Guides<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-2fcc653\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244577\"><a href=\"\/fr\/aide\/\" class=\"elementor-item\" tabindex=\"-1\">Aide<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-200518\"><a href=\"https:\/\/care.siriusxm.ca\/subscribe\/refresh-signal\/unauthenticated-landing-page?langpref=fr\" class=\"elementor-item\" tabindex=\"-1\">Retransmettre mon signal<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244578\"><a href=\"\/fr\/aide\/activation\/activation-radio\/\" class=\"elementor-item\" tabindex=\"-1\">Activation<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244579\"><a href=\"\/fr\/aide\/activation\/activation-radio\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Activation radio<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244580\"><a href=\"\/fr\/aide\/activation\/votre-code-de-radio\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Votre code de radio<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244581\"><a href=\"\/fr\/aide\/activation\/recherche-de-niv\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Recherche de NIV<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244582\"><a href=\"\/fr\/aide\/en-continu\/aide-pour-la-connexion\/\" class=\"elementor-item\" tabindex=\"-1\">En continu<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244583\"><a href=\"\/fr\/aide\/en-continu\/aide-pour-la-connexion\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Aide pour la connexion<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-541866\"><a href=\"\/fr\/aide\/configuration-du-smartphone\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Configuration de l\u2019appli SiriusXM<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-293041\"><a href=\"\/fr\/aide\/en-continu\/guide\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Guide<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244584\"><a href=\"\/fr\/aide\/installation\/videos-pour-linstallation\/\" class=\"elementor-item\" tabindex=\"-1\">Installation<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244585\"><a href=\"\/fr\/aide\/installation\/videos-pour-linstallation\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Vid\u00e9os pour l\u2019installation<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244586\"><a href=\"\/fr\/aide\/installation\/installation-pour-vehicule\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Installation pour v\u00e9hicule<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244587\"><a href=\"\/fr\/aide\/installation\/installation-a-domicile\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Installation \u00e0 domicile<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244588\"><a href=\"\/fr\/aide\/installation\/depannage\/\" class=\"elementor-sub-item\" tabindex=\"-1\">D\u00e9pannage<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244589\"><a href=\"\/fr\/aide\/installation\/localisateur-de-frequences\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Localisateur de fr\u00e9quences<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244590\"><a href=\"\/fr\/aide\/guides\/\" class=\"elementor-item\" tabindex=\"-1\">Guides<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-956ed7a elementor-hidden-tablet elementor-hidden-phone elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"956ed7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1a51aa4 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1a51aa4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b6c111\" data-id=\"4b6c111\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b0b0bfc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b0b0bfc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4173877\" data-id=\"4173877\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f5b993 elementor-widget elementor-widget-text-editor\" data-id=\"6f5b993\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Que vous soyez un abonn\u00e9 de longue date, que vous utilisiez un abonnement d\u2019essai ou que vous ayez tout simplement des questions au sujet de notre service, nous sommes l\u00e0 pour vous aider.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3e41dbc elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3e41dbc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-baec31a\" data-id=\"baec31a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0bee291 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0bee291\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2cfc1f3\" data-id=\"2cfc1f3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e963d19 elementor-widget elementor-widget-heading\" data-id=\"e963d19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous avez besoin d'aide avec votre radio, votre abonnement ou votre compte SiriusXM?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bd329f elementor-widget elementor-widget-text-editor\" data-id=\"3bd329f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Consultez notre section FAQ ci-dessous pour obtenir de l&rsquo;aide. Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c412882 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c412882\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-211893b\" data-id=\"211893b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b39068a elementor-widget elementor-widget-html\" data-id=\"b39068a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a title=\"Service de recherche\" class=\"button primary\" href=\"https:\/\/listenercare.siriusxm.ca\/prweb\/PRServletCustomCA\/help\/SupportCenterExCA\/fr\" target=\"_blank\" rel=\"noopener\">Service de recherche<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-25abed6 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-phone\" data-id=\"25abed6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fcb894b elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fcb894b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22c04eb\" data-id=\"22c04eb\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4aa1fd2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4aa1fd2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ad5be18\" data-id=\"ad5be18\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1a7a00 no-before elementor-widget elementor-widget-text-editor\" data-id=\"e1a7a00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<table id=\"tablepress-149\" class=\"tablepress tablepress-id-149\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\"><strong>Questions populaires<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2\">\n\t<td class=\"column-1\"><strong><a href=\"\/fr\/aide\/legitime\/\">Comment savoir si un courriel, un message texte ou le site Web de SiriusXM est l\u00e9gitime?<\/a><\/strong><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\"><strong><a href=\"https:\/\/listenercare.siriusxm.ca\/prweb\/PRServletCustomCA\/help\/SupportCenterExCA\/fr\/article\/KCP-4327\">Comment annuler mon abonnement \u00e0 SiriusXM?<\/a><\/strong><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\"><strong><a href=\"https:\/\/listenercare.siriusxm.ca\/prweb\/PRServletCustomCA\/help\/SupportCenterExCA\/fr\/article\/KCP-4466\">Comment lier la \u00ab skill \u00bb (comp\u00e9tence) SiriusXM avec Alexa d&rsquo;Amazon?<\/a><\/strong><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\"><strong><a href=\"https:\/\/listenercare.siriusxm.ca\/prweb\/PRServletCustomCA\/help\/SupportCenterExCA\/fr\/article\/KCP-4467\">Comment lier SiriusXM \u00e0 mon application Google Home et \u00e0 des appareils Google tels que Google Nest Mini et Google Home?<\/a><\/strong><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\"><strong><a href=\"https:\/\/www.siriusxm.ca\/reinitialiser\/\" target=\"_blank\" rel=\"noopener noreferrer\">Il me manque des cha\u00eenes SiriusXM ou je ne re\u00e7ois pas de signal<\/a><\/strong><\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\"><strong><a href=\"https:\/\/listenercare.siriusxm.ca\/prweb\/PRServletCustomCA\/help\/SupportCenterExCA\/fr\/article\/KCP-5232\">Comment trouver mon code de radio ou num\u00e9ro de s\u00e9rie \u00e9lectronique (NSE)?<\/a><\/strong><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\"><strong><a href=\"https:\/\/www.siriusxm.ca\/fr\/transferez-votre-service-maintenant\/\">Je poss\u00e8de d\u00e9j\u00e0 un abonnement, puis-je le transf\u00e9rer de mon ancien v\u00e9hicule \u00e0 mon nouveau?<\/a><\/strong><\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\"><strong><a href=\"https:\/\/listenercare.siriusxm.ca\/prweb\/PRServletCustomCA\/help\/SupportCenterExCA\/fr\/article\/KCP-5082\">Comment ajouter une autre radio \u00e0 mon compte?<\/a><\/strong><\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\"><strong><a href=\"https:\/\/listenercare.siriusxm.ca\/prweb\/PRServletCustomCA\/help\/SupportCenterExCA\/fr\/article\/KCP-4415\">Comment changer mon forfait d&rsquo;abonnement?<\/a><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-149 from cache -->\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d8405b5 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8405b5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b500451\" data-id=\"b500451\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-46f1f71 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46f1f71\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-02c9940\" data-id=\"02c9940\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49ae381 no-before elementor-widget elementor-widget-image\" data-id=\"49ae381\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/fr\/aide\/installation\/depannage\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/09\/Feature-Aide-Depannage.jpg\" class=\"attachment-full size-full wp-image-241454\" alt=\"\" srcset=\"https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/09\/Feature-Aide-Depannage.jpg 600w, https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/09\/Feature-Aide-Depannage-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa9d19c elementor-widget elementor-widget-heading\" data-id=\"aa9d19c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">D\u00e9pannage<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-865ec0c gray-dark elementor-widget elementor-widget-text-editor\" data-id=\"865ec0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si votre radio SiriusXM ne semble pas fonctionner normalement, essayez ces conseils pratiques d\u2019autod\u00e9pannage.<\/p>\n<p><a href=\"\/fr\/aide\/installation\/depannage\/\">En savoir plus<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c39085d\" data-id=\"c39085d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65f4852 no-before elementor-widget elementor-widget-image\" data-id=\"65f4852\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/fr\/aide\/activation\/recherche-de-niv\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/09\/Feature-Aide-Recherche-de-NIV.jpg\" class=\"attachment-full size-full wp-image-241458\" alt=\"\" srcset=\"https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/09\/Feature-Aide-Recherche-de-NIV.jpg 600w, https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/09\/Feature-Aide-Recherche-de-NIV-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ff97c5 elementor-widget elementor-widget-heading\" data-id=\"7ff97c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Recherche de NIV<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1d3329 gray-dark elementor-widget elementor-widget-text-editor\" data-id=\"a1d3329\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous ne savez pas quel service est offert avec votre v\u00e9hicule? Entrez votre NIV (num\u00e9ro d\u2019identification de v\u00e9hicule) pour le savoir.<\/p>\n<p><a href=\"\/fr\/aide\/activation\/recherche-de-niv\/\">Lien \u00e0 changer<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9648509\" data-id=\"9648509\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ada9ab no-before elementor-widget elementor-widget-image\" data-id=\"0ada9ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/fr\/aide\/guides\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/09\/Feature-Aide-Guides.jpg\" class=\"attachment-full size-full wp-image-241456\" alt=\"\" srcset=\"https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/09\/Feature-Aide-Guides.jpg 600w, https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/09\/Feature-Aide-Guides-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-280d202 elementor-widget elementor-widget-heading\" data-id=\"280d202\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Guides<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dfcfe3 gray-dark elementor-widget elementor-widget-text-editor\" data-id=\"9dfcfe3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous comptez installer une radio SiriusXM, votre manuel de l\u2019utilisateur constituera votre meilleur alli\u00e9.<\/p>\n<p><a href=\"\/fr\/aide\/guides\/\">Parmi les manuels<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Aide Que vous soyez un abonn\u00e9 de longue date, que vous utilisiez un abonnement d\u2019essai ou que vous ayez tout simplement des questions au sujet de notre service, nous sommes l\u00e0 pour vous aider. Vous avez besoin d&rsquo;aide avec votre radio, votre abonnement ou votre compte SiriusXM? Consultez notre section FAQ ci-dessous pour obtenir de &hellip; <a href=\"https:\/\/www.siriusxm.ca\/fr\/aide\/\">Continued<\/a><\/p>\n","protected":false},"author":4,"featured_media":251861,"parent":0,"menu_order":506,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"class_list":["post-199834","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Obtenir de l&#039;aide avec votre abonnement ou essai SiriusXM | SiriusXM Canada<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez notre service client, trouvez des r\u00e9ponses \u00e0 vos questions et discutez en ligne avec les repr\u00e9sentants du service \u00e0 la client\u00e8le SiriusXM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.siriusxm.ca\/fr\/aide\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Obtenir de l&#039;aide avec votre abonnement ou essai SiriusXM | SiriusXM Canada\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez notre service client, trouvez des r\u00e9ponses \u00e0 vos questions et discutez en ligne avec les repr\u00e9sentants du service \u00e0 la client\u00e8le SiriusXM.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.siriusxm.ca\/fr\/aide\/\" \/>\n<meta property=\"og:site_name\" content=\"SiriusXM Canada\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-21T17:09:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/12\/SiriusXM-Canada.jpg?ver=1699506079\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta 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