{"id":199948,"date":"2019-12-19T11:43:58","date_gmt":"2019-12-19T16:43:58","guid":{"rendered":"https:\/\/www.siriusxm.ca\/aide\/aide-a-linstallation\/troubleshooting\/"},"modified":"2025-03-21T13:12:39","modified_gmt":"2025-03-21T17:12:39","slug":"depannage","status":"publish","type":"page","link":"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/","title":{"rendered":"Installation Help \/\/ Troubleshooting (French)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"199948\" class=\"elementor elementor-199948 elementor-159485\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bf37b8e elementor-section-stretched elementor-section-height-min-height elementor-section-items-top elementor-section-boxed elementor-section-height-default\" data-id=\"bf37b8e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\" data-area=\"hero\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c45cbf\" data-id=\"3c45cbf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c7f1788 elementor-section-content-bottom elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c7f1788\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-78bb2b0\" data-id=\"78bb2b0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48c18be elementor-widget elementor-widget-heading\" data-id=\"48c18be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">D\u00e9pannage<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-04b09a6 elementor-hidden-phone\" data-id=\"04b09a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d3253a elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d3253a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3295a76\" data-id=\"3295a76\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6f54c2c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f54c2c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d933010\" data-id=\"d933010\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b63e700 elementor-nav-menu__align-start elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"b63e700\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;fa-svg-chevron-down e-font-icon-svg e-fas-chevron-down\\&quot; viewBox=\\&quot;0 0 448 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;layout&quot;:&quot;horizontal&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-none\">\n\t\t\t\t<ul id=\"menu-1-b63e700\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244577\"><a href=\"\/fr\/aide\/\" class=\"elementor-item\">Aide<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-200518\"><a href=\"https:\/\/care.siriusxm.ca\/subscribe\/refresh-signal\/unauthenticated-landing-page?langpref=fr\" class=\"elementor-item\">Retransmettre mon signal<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244578\"><a href=\"\/fr\/aide\/activation\/activation-radio\/\" class=\"elementor-item\">Activation<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244579\"><a href=\"\/fr\/aide\/activation\/activation-radio\/\" class=\"elementor-sub-item\">Activation radio<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244580\"><a href=\"\/fr\/aide\/activation\/votre-code-de-radio\/\" class=\"elementor-sub-item\">Votre code de radio<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244581\"><a href=\"\/fr\/aide\/activation\/recherche-de-niv\/\" class=\"elementor-sub-item\">Recherche de NIV<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244582\"><a href=\"\/fr\/aide\/en-continu\/aide-pour-la-connexion\/\" class=\"elementor-item\">En continu<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244583\"><a href=\"\/fr\/aide\/en-continu\/aide-pour-la-connexion\/\" class=\"elementor-sub-item\">Aide pour la connexion<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-541866\"><a href=\"\/fr\/aide\/configuration-du-smartphone\/\" class=\"elementor-sub-item\">Configuration de l\u2019appli SiriusXM<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-293041\"><a href=\"\/fr\/aide\/en-continu\/guide\/\" class=\"elementor-sub-item\">Guide<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244584\"><a href=\"\/fr\/aide\/installation\/videos-pour-linstallation\/\" class=\"elementor-item\">Installation<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244585\"><a href=\"\/fr\/aide\/installation\/videos-pour-linstallation\/\" class=\"elementor-sub-item\">Vid\u00e9os pour l\u2019installation<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244586\"><a href=\"\/fr\/aide\/installation\/installation-pour-vehicule\/\" class=\"elementor-sub-item\">Installation pour v\u00e9hicule<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244587\"><a href=\"\/fr\/aide\/installation\/installation-a-domicile\/\" class=\"elementor-sub-item\">Installation \u00e0 domicile<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244588\"><a href=\"\/fr\/aide\/installation\/depannage\/\" class=\"elementor-sub-item\">D\u00e9pannage<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244589\"><a href=\"\/fr\/aide\/installation\/localisateur-de-frequences\/\" class=\"elementor-sub-item\">Localisateur de fr\u00e9quences<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244590\"><a href=\"\/fr\/aide\/guides\/\" class=\"elementor-item\">Guides<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-b63e700\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244577\"><a href=\"\/fr\/aide\/\" class=\"elementor-item\" tabindex=\"-1\">Aide<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-200518\"><a href=\"https:\/\/care.siriusxm.ca\/subscribe\/refresh-signal\/unauthenticated-landing-page?langpref=fr\" class=\"elementor-item\" tabindex=\"-1\">Retransmettre mon signal<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244578\"><a href=\"\/fr\/aide\/activation\/activation-radio\/\" class=\"elementor-item\" tabindex=\"-1\">Activation<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244579\"><a href=\"\/fr\/aide\/activation\/activation-radio\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Activation radio<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244580\"><a href=\"\/fr\/aide\/activation\/votre-code-de-radio\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Votre code de radio<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244581\"><a href=\"\/fr\/aide\/activation\/recherche-de-niv\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Recherche de NIV<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244582\"><a href=\"\/fr\/aide\/en-continu\/aide-pour-la-connexion\/\" class=\"elementor-item\" tabindex=\"-1\">En continu<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244583\"><a href=\"\/fr\/aide\/en-continu\/aide-pour-la-connexion\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Aide pour la connexion<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-541866\"><a href=\"\/fr\/aide\/configuration-du-smartphone\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Configuration de l\u2019appli SiriusXM<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-293041\"><a href=\"\/fr\/aide\/en-continu\/guide\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Guide<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-244584\"><a href=\"\/fr\/aide\/installation\/videos-pour-linstallation\/\" class=\"elementor-item\" tabindex=\"-1\">Installation<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244585\"><a href=\"\/fr\/aide\/installation\/videos-pour-linstallation\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Vid\u00e9os pour l\u2019installation<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244586\"><a href=\"\/fr\/aide\/installation\/installation-pour-vehicule\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Installation pour v\u00e9hicule<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244587\"><a href=\"\/fr\/aide\/installation\/installation-a-domicile\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Installation \u00e0 domicile<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244588\"><a href=\"\/fr\/aide\/installation\/depannage\/\" class=\"elementor-sub-item\" tabindex=\"-1\">D\u00e9pannage<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244589\"><a href=\"\/fr\/aide\/installation\/localisateur-de-frequences\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Localisateur de fr\u00e9quences<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-244590\"><a href=\"\/fr\/aide\/guides\/\" class=\"elementor-item\" tabindex=\"-1\">Guides<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b3442a elementor-hidden-tablet elementor-hidden-phone elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3b3442a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ed8a224 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ed8a224\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b0cfaf\" data-id=\"7b0cfaf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-46e633a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46e633a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6d4ffca\" data-id=\"6d4ffca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb1e9d8 elementor-widget elementor-widget-text-editor\" data-id=\"eb1e9d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les radios SiriusXM ont \u00e9t\u00e9 con\u00e7ues pour offrir une performance optimale, sans que vous ayez \u00e0 recourir aux services d\u2019un technicien. Si votre radio ne semble pas fonctionner normalement, veuillez essayer ces conseils pratiques de d\u00e9pannage. Notez toutefois que les messages s\u2019affichant \u00e0 l\u2019\u00e9cran de votre radio SiriusXM peuvent varier l\u00e9g\u00e8rement de ce qui est d\u00e9crit ci-dessous.<\/p>\n<p>Vous trouverez de plus amples conseils de d\u00e9pannage dans le <a href=\"\/fr\/aide\/guides\/\">manuel de l\u2019utilisateur<\/a> de votre radio SiriusXM. Vous trouverez des conseils et des proc\u00e9dures utiles pour am\u00e9liorer les performances de votre radio SiriusXM dans notre section <a href=\"\/fr\/aide\/installation\/videos-pour-linstallation\/\">Vid\u00e9os d&rsquo;installation<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1192c03 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1192c03\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4964673\" data-id=\"4964673\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-94e9559 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94e9559\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-b4d451a\" data-id=\"b4d451a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d41b84c elementor-widget elementor-widget-heading\" data-id=\"d41b84c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour les radios<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad6d958 elementor-widget elementor-widget-text-editor\" data-id=\"ad6d958\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<table id=\"tablepress-6\" class=\"tablepress tablepress-id-6\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\"><strong>Si ce message appara\u00eet \u00e0 l&rsquo;\u00e9cran :<\/strong><\/th><th class=\"column-2\"><strong>Essayez ceci :<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Aucun signal ou acquisition de signal<\/td><td class=\"column-2\">Assurez-vous que l\u2019antenne SiriusXM est install\u00e9e \u00e0 l\u2019ext\u00e9rieur du v\u00e9hicule et qu\u2019aucun obstacle ne l\u2019obstrue. Si le v\u00e9hicule est stationn\u00e9 dans un garage souterrain, vous devriez recevoir un signal d\u00e8s que vous quitterez celui-ci.<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Antenne ou antenne non d\u00e9tect\u00e9e<\/td><td class=\"column-2\">Assurez-vous que le c\u00e2ble de l\u2019antenne SiriusXM est solidement install\u00e9 et qu\u2019il n\u2019est pas pli\u00e9 ou bris\u00e9. \u00c9teignez votre radio SiriusXM, puis rallumez-la pour actualiser le message. Si vous utilisez une radio \u00ab Branchez et \u00e9coutez \u00bb portative, retirez-la de sa station d\u2019accueil, puis r\u00e9installez-la pour actualiser le message.<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Hors d&rsquo;ondes<\/td><td class=\"column-2\">La station que vous avez s\u00e9lectionn\u00e9e n\u2019est pas en ondes en ce moment. Syntonisez une autre station.<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Chargement<\/td><td class=\"column-2\">Votre radio SiriusXM re\u00e7oit des informations audio ou de programmation du satellite. Ce message dispara\u00eet habituellement apr\u00e8s quelques secondes.<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Mise \u00e0 jour<\/td><td class=\"column-2\">SiriusXM met votre radio \u00e0 jour avec les codes de cryptage les plus r\u00e9cents. Attendez que la mise \u00e0 jour soit termin\u00e9e. Ce message pourrait \u00e9galement appara\u00eetre lorsque vous tentez de syntoniser une cha\u00eene non disponible ou bloqu\u00e9e.<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">\u2014<\/td><td class=\"column-2\">Aucune information de programmation, par exemple le nom de l\u2019artiste ou le titre du morceau, n\u2019est disponible.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b2ec742 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b2ec742\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ade3469\" data-id=\"ade3469\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b901fc elementor-widget elementor-widget-text-editor\" data-id=\"9b901fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<table id=\"tablepress-7\" class=\"tablepress tablepress-id-7\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\"><strong>Si cela se produit :<\/strong><\/th><th class=\"column-2\"><strong>Essayez ceci :<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Aucun son lors de l&rsquo;\u00e9coute via une cha\u00eene FM<\/td><td class=\"column-2\">Assurez-vous que votre radio XM et que la radio de votre v\u00e9hicule sont bien r\u00e9gl\u00e9es \u00e0 la m\u00eame fr\u00e9quence FM.<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Aucun son n\u2019est produit lors de l&rsquo;utilisation du c\u00e2ble auxiliaire (\u00ab Aux Cable \u00bb)<\/td><td class=\"column-2\">Assurez-vous que tous les c\u00e2bles reliant votre radio SiriusXM \u00e0 votre cha\u00eene st\u00e9r\u00e9o sont branch\u00e9s compl\u00e8tement et solidement. V\u00e9rifiez que le mode FM de votre radio SiriusXM est bien \u00e9teint. Enfin, assurez-vous que la radio h\u00f4te est r\u00e9gl\u00e9e en mode d\u2019entr\u00e9e auxiliaire (\u00ab Auxiliary Input \u00bb).<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Le son semble s\u2019affaiblir ou pr\u00e9sente de la statique lors de l&rsquo;\u00e9coute<\/td><td class=\"column-2\">V\u00e9rifiez que tous les c\u00e2bles sont branch\u00e9s compl\u00e8tement et solidement. Si le probl\u00e8me persiste, il pourrait s\u2019agir d\u2019interf\u00e9rence provenant d\u2019une autre cha\u00eene FM. R\u00e9f\u00e9rez-vous \u00e0 la section \u00ab Trouver une fr\u00e9quence FM \u00bb du Guide de l&rsquo;utilisateur de votre radio SiriusXM. <a href=\"\/fr\/aide\/installation\/localisateur-de-frequences\/\">Rep\u00e9rez le meilleur canal FM pour votre r\u00e9gion ici<\/a>.<br \/>\n<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Le son est trop faible<\/td><td class=\"column-2\">Augmentez ou diminuez le niveau audio FM jusqu\u2019\u00e0 ce que la qualit\u00e9 sonore s\u2019am\u00e9liore. R\u00e9f\u00e9rez-vous \u00e0 la section \u00ab R\u00e9gler le niveau du signal \u00bb de votre Guide de l\u2019utilisateur de votre radio SiriusXM.<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Aucun nom d\u2019artiste ou titre de morceau n\u2019appara\u00eet<\/td><td class=\"column-2\">Ces informations ne sont peut-\u00eatre pas disponibles, ou alors une mise \u00e0 jour est en cours.<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Votre radio SiriusXM s\u2019\u00e9teint subitement<\/td><td class=\"column-2\">Si votre radio poss\u00e8de une minuterie et que celle-ci est r\u00e9gl\u00e9e, votre radio SiriusXM s\u2019\u00e9teindra \u00e0 la fin de la dur\u00e9e d\u00e9termin\u00e9e par la minuterie. \u00c9teignez la fonction Minuterie.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ee639b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ee639b0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-18e9e1d\" data-id=\"18e9e1d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c722486 elementor-widget elementor-widget-heading\" data-id=\"c722486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour l'application mobile<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65ce437 elementor-widget elementor-widget-text-editor\" data-id=\"65ce437\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<table id=\"tablepress-8\" class=\"tablepress tablepress-id-8\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\"><strong>Si ce message appara\u00eet \u00e0 l&rsquo;\u00e9cran :<\/strong><\/th><th class=\"column-2\"><strong>Essayez ceci :<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Connexion interrompue<\/td><td class=\"column-2\">La connexion n\u2019est pas suffisamment rapide pour permettre \u00e0 l\u2019application de supporter la lecture audio. Essayez \u00e0 nouveau plus tard ou sur un autre r\u00e9seau.<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Poursuivre l\u2019\u00e9coute<\/td><td class=\"column-2\">Si vous \u00eates \u00e0 l\u2019\u00e9coute depuis 90 minutes sans avoir chang\u00e9 de cha\u00eene, l\u2019application vous demandera de confirmer que vous d\u00e9sirez poursuivre l\u2019\u00e9coute. Cela permet de minimiser les frais port\u00e9s \u00e0 votre compte de t\u00e9l\u00e9phone au cas o\u00f9 vous auriez laiss\u00e9 l\u2019application en marche par erreur. Pour poursuivre l\u2019\u00e9coute, confirmez.<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Vous \u00eates d\u00e9j\u00e0 connect\u00e9 \u00e0 partir d\u2019un autre appareil<\/td><td class=\"column-2\">Vous pouvez \u00e9couter la Radio Internet SiriusXM sur un seul appareil \u00e0 la fois avec vos informations de connexion. Si vous vous \u00eates connect\u00e9 ailleurs avec le m\u00eame nom d\u2019utilisateur et le m\u00eame mot de passe, d\u00e9connectez-vous pour utiliser l\u2019Appli SiriusXM.<\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Service temporairement non disponible<\/td><td class=\"column-2\">Si ce message appara\u00eet, c\u2019est que quelque chose emp\u00eache l\u2019application de se connecter \u00e0 SiriusXM. Cela pourrait \u00eatre caus\u00e9 par la mise \u00e0 jour de notre syst\u00e8me, et dans ce cas, le service sera r\u00e9tabli rapidement. Mais si le probl\u00e8me persiste pendant plus de deux heures, il est pr\u00e9f\u00e9rable de tenter l\u2019une de ces solutions : red\u00e9marrer, vous d\u00e9connecter pour vous connecter \u00e0 nouveau, ou m\u00eame r\u00e9installer l\u2019application.<\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Erreur du syst\u00e8me<\/td><td class=\"column-2\">Ce message appara\u00eet habituellement quand l\u2019application parvient \u00e0 se connecter \u00e0 SiriusXM, mais qu\u2019elle semble ne pas r\u00e9pondre ad\u00e9quatement. Si vous \u00e9prouvez ce probl\u00e8me, il est pr\u00e9f\u00e9rable de tenter l\u2019une de ces solutions : red\u00e9marrer, vous d\u00e9connecter pour vous connecter \u00e0 nouveau, ou m\u00eame r\u00e9installer l\u2019application.<\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Autre message d\u2019erreur<\/td><td class=\"column-2\">Veuillez communiquer avec le <a href=\"\/fr\/contactez-nous\/\">Service \u00e0 la client\u00e8le<\/a>.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2f58732 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2f58732\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-96572ac\" data-id=\"96572ac\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ce2b17 elementor-widget elementor-widget-text-editor\" data-id=\"5ce2b17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<table id=\"tablepress-9\" class=\"tablepress tablepress-id-9\">\n<thead>\n<tr class=\"row-1\">\n\t<th class=\"column-1\"><strong>Si cela se produit :<\/strong><\/th><th class=\"column-2\"><strong>Essayez ceci :<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">L\u2019application mobile SiriusXM cesse de transmettre l\u2019audio<\/td><td class=\"column-2\">Il peut arriver que la connexion r\u00e9seau de votre ordinateur ou de votre appareil mobile soit interrompue, affectant ainsi la performance audio. Le son devrait se faire entendre \u00e0 nouveau d\u00e8s que la connexion r\u00e9seau sera r\u00e9tablie, mais si vous \u00eates rest\u00e9 sans signal pendant une p\u00e9riode significative, vous pourriez avoir \u00e0 res\u00e9lectionner la cha\u00eene (ou \u00e0 en s\u00e9lectionner une autre) pour poursuivre l\u2019\u00e9coute.<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Vous recevez un avis pour mettre \u00e0 jour l&rsquo;application SiriusXM sur votre appareil<\/td><td class=\"column-2\">La mise \u00e0 jour de votre application est rapide, facile et gratuite. Si vous recevez un avis de mise \u00e0 jour sur votre appareil mobile, suivez simplement les directives ou t\u00e9l\u00e9chargez l\u2019application \u00e0 jour \u00e0 partir de l\u2019un des sites suivants :<br \/>\n<br \/>\niPhone\/iPad\/iPod touch : t\u00e9l\u00e9chargez l\u2019application en vous rendant \u00e0 la <a href=\"https:\/\/apps.apple.com\/ca\/app\/\/id317951436\" target=\"_blank\" rel=\"noopener noreferrer\">boutique d\u2019applications iTunes<\/a> et en faisant la recherche suivante \u00ab Radio Internet SiriusXM Canada \u00bb.<br \/>\n<br \/>\nAndroid : <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.sirius\" target=\"_blank\" rel=\"noopener noreferrer\">t\u00e9l\u00e9chargez l\u2019application ici<\/a>.<br \/>\n<br \/>\nIl se peut que les mises \u00e0 jour de l\u2019application ne soient pas toutes disponibles en m\u00eame temps, selon le mod\u00e8le de votre t\u00e9l\u00e9phone intelligent. Attendez de recevoir un avis de mise \u00e0 jour avant de tenter l\u2019op\u00e9ration sur votre t\u00e9l\u00e9phone portable.<\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">L\u2019application demande d\u2019indiquer votre emplacement<\/td><td class=\"column-2\">La radio Internet SiriusXM est en mesure de refuser l\u2019acc\u00e8s \u00e0 une programmation soumise \u00e0 des restrictions en fonction de la r\u00e9gion o\u00f9 se trouve l\u2019auditeur, en particulier pour les \u00e9v\u00e9nements sportifs en direct, \u00e0 l\u2019ext\u00e9rieur du Canada, des \u00c9tats-Unis ou de Porto Rico. Si vous avez d\u00e9sactiv\u00e9 la fonction de localisation de votre emplacement sur votre t\u00e9l\u00e9phone, vous devrez la r\u00e9activer pour acc\u00e9der au contenu soumis \u00e0 ces restrictions, mais vous n\u2019aurez \u00e0 le faire que si et quand vous souhaitez \u00e9couter ce type de programmation.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>D\u00e9pannage Les radios SiriusXM ont \u00e9t\u00e9 con\u00e7ues pour offrir une performance optimale, sans que vous ayez \u00e0 recourir aux services d\u2019un technicien. Si votre radio ne semble pas fonctionner normalement, veuillez essayer ces conseils pratiques de d\u00e9pannage. Notez toutefois que les messages s\u2019affichant \u00e0 l\u2019\u00e9cran de votre radio SiriusXM peuvent varier l\u00e9g\u00e8rement de ce qui &hellip; <a href=\"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/\">Continued<\/a><\/p>\n","protected":false},"author":4,"featured_media":251861,"parent":199923,"menu_order":536,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"class_list":["post-199948","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>D\u00e9pannage de l&#039;installation de votre radio SiriusXM | SiriusXM Canada<\/title>\n<meta name=\"description\" content=\"Si votre radio ou application SiriusXM semble mal fonctionner, essayez ces conseils de d\u00e9pannage ou contactez-nous \u00e0 propos de votre installation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"D\u00e9pannage de l&#039;installation de votre radio SiriusXM | SiriusXM Canada\" \/>\n<meta property=\"og:description\" content=\"Si votre radio ou application SiriusXM semble mal fonctionner, essayez ces conseils de d\u00e9pannage ou contactez-nous \u00e0 propos de votre installation.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/\" \/>\n<meta property=\"og:site_name\" content=\"SiriusXM Canada\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-21T17:12:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/wp-content\/uploads\/2020\/12\/SiriusXM-Canada.jpg?ver=1699506079\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"D\u00e9pannage de l&#039;installation de votre radio SiriusXM | SiriusXM Canada\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/aide\\\/installation\\\/depannage\\\/\",\"url\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/aide\\\/installation\\\/depannage\\\/\",\"name\":\"D\u00e9pannage de l'installation de votre radio SiriusXM | SiriusXM Canada\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/aide\\\/installation\\\/depannage\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/aide\\\/installation\\\/depannage\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.siriusxm.ca\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/SiriusXM-Canada.jpg?ver=1699506079\",\"datePublished\":\"2019-12-19T16:43:58+00:00\",\"dateModified\":\"2025-03-21T17:12:39+00:00\",\"description\":\"Si votre radio ou application SiriusXM semble mal fonctionner, essayez ces conseils de d\u00e9pannage ou contactez-nous \u00e0 propos de votre installation.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/aide\\\/installation\\\/depannage\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/aide\\\/installation\\\/depannage\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/aide\\\/installation\\\/depannage\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.siriusxm.ca\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/SiriusXM-Canada.jpg?ver=1699506079\",\"contentUrl\":\"https:\\\/\\\/www.siriusxm.ca\\\/wp-content\\\/uploads\\\/2020\\\/12\\\/SiriusXM-Canada.jpg?ver=1699506079\",\"width\":1200,\"height\":630,\"caption\":\"SiriusXM logo on a blue background\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/aide\\\/installation\\\/depannage\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help \\\/\\\/ Main Page (French)\",\"item\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/help\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"[Folder] Help &#8211; Installation (French)\",\"item\":\"\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Installation Help \\\/\\\/ Troubleshooting (French)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/\",\"name\":\"SiriusXM Canada\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.siriusxm.ca\\\/fr\\\/search\\\/{search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"D\u00e9pannage de l'installation de votre radio SiriusXM | SiriusXM Canada","description":"Si votre radio ou application SiriusXM semble mal fonctionner, essayez ces conseils de d\u00e9pannage ou contactez-nous \u00e0 propos de votre installation.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/","og_type":"article","og_title":"D\u00e9pannage de l'installation de votre radio SiriusXM | SiriusXM Canada","og_description":"Si votre radio ou application SiriusXM semble mal fonctionner, essayez ces conseils de d\u00e9pannage ou contactez-nous \u00e0 propos de votre installation.","og_url":"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/","og_site_name":"SiriusXM Canada","article_modified_time":"2025-03-21T17:12:39+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/wp-content\/uploads\/2020\/12\/SiriusXM-Canada.jpg?ver=1699506079","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_title":"D\u00e9pannage de l'installation de votre radio SiriusXM | SiriusXM Canada","twitter_misc":{"Estimation du temps de lecture":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/","url":"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/","name":"D\u00e9pannage de l'installation de votre radio SiriusXM | SiriusXM Canada","isPartOf":{"@id":"https:\/\/www.siriusxm.ca\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/#primaryimage"},"image":{"@id":"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/#primaryimage"},"thumbnailUrl":"https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/12\/SiriusXM-Canada.jpg?ver=1699506079","datePublished":"2019-12-19T16:43:58+00:00","dateModified":"2025-03-21T17:12:39+00:00","description":"Si votre radio ou application SiriusXM semble mal fonctionner, essayez ces conseils de d\u00e9pannage ou contactez-nous \u00e0 propos de votre installation.","breadcrumb":{"@id":"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/"]}]},{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/#primaryimage","url":"https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/12\/SiriusXM-Canada.jpg?ver=1699506079","contentUrl":"https:\/\/www.siriusxm.ca\/wp-content\/uploads\/2020\/12\/SiriusXM-Canada.jpg?ver=1699506079","width":1200,"height":630,"caption":"SiriusXM logo on a blue background"},{"@type":"BreadcrumbList","@id":"https:\/\/www.siriusxm.ca\/fr\/aide\/installation\/depannage\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.siriusxm.ca\/fr\/"},{"@type":"ListItem","position":2,"name":"Help \/\/ Main Page (French)","item":"https:\/\/www.siriusxm.ca\/fr\/help\/"},{"@type":"ListItem","position":3,"name":"[Folder] Help &#8211; Installation (French)","item":"\/"},{"@type":"ListItem","position":4,"name":"Installation Help \/\/ Troubleshooting (French)"}]},{"@type":"WebSite","@id":"https:\/\/www.siriusxm.ca\/fr\/#website","url":"https:\/\/www.siriusxm.ca\/fr\/","name":"SiriusXM Canada","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.siriusxm.ca\/fr\/search\/{search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"}]}},"_links":{"self":[{"href":"https:\/\/www.siriusxm.ca\/fr\/wp-json\/wp\/v2\/pages\/199948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.siriusxm.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.siriusxm.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.siriusxm.ca\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.siriusxm.ca\/fr\/wp-json\/wp\/v2\/comments?post=199948"}],"version-history":[{"count":0,"href":"https:\/\/www.siriusxm.ca\/fr\/wp-json\/wp\/v2\/pages\/199948\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.siriusxm.ca\/fr\/wp-json\/wp\/v2\/pages\/199923"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.siriusxm.ca\/fr\/wp-json\/wp\/v2\/media\/251861"}],"wp:attachment":[{"href":"https:\/\/www.siriusxm.ca\/fr\/wp-json\/wp\/v2\/media?parent=199948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}