Contact Us

If you have forgotten your username or password, please visit Manage My Sirius Account or Manage My XM Account and follow the steps to recover details.

If you have lost your radio signal, please try resending the Activation Signal to your radio.


SiriusXM Chat

A SiriusXM Customer Care representative may be able to help solve your issue quickly. Please be advised that Chat is available Monday – Saturday 8:00 AM – 11:00 PM EDT and Sunday and Holidays 8:00 AM – 8:00 PM EDT.


By Phone

If you need assistance with your Sirius account, please call Customer Care at 1-888-539-7474.

For help with your XM account, you can reach Customer Care at 1-877-438-9677.


By Email

Please complete the form below and a member of our Listener Care team will get back to you. If you are an existing Sirius or XM subscriber, please include your ESN and phone number to assist our team’s response.


  • Please enter your information in one or more of the fields below - additional information will help us assist you. Your response may be delayed if you cannot provide accurate information about your account.


  • This field is for validation purposes and should be left unchanged.