Privacy Policy

We collect information when you:

• purchase and subscribe to our Services or sign up for a trial to our Services
• purchase a satellite radio, including satellite radios integrated into vehicles
• use our Site and our Services
• create an account to use our Site and our Services
• contact us for support or customer service
• use a SiriusXM page on a social media service, such as our Facebook pages or our YouTube channel
• sign up for our newsletter
• enter SiriusXM contests or promotions
• contact us for musical requests or to comment on one of our shows on-air.

A. Information you give us

When you sign up to subscribe to our Services, sign up for trials of our Services, contact us for support or information, order items from the store on our Site, sign up for a newsletter or other marketing communications, or sign up for a contest or promotion, we may collect:

• your name, address, telephone number, and e­mail address
• your payment information such are your credit card number and associated information
• your satellite radio’s Radio ID or Electronic Serial Number (“ESN”)
• demographic information, including language of preference, referral source, and other marketing information if you agree to provide it.

You may also give us personal information when you use the interactive portions of our Site and Services. Note that any information you post on interactive Sites and Services are often public and can be seen by others. Finally, we may also collect information you give us when we interact with you on social services such as Facebook, and Twitter.

B. Information we collect automatically from the use of our Site and Services

Our Site and our Services collect the following information:

Cookies: When you view our Site, we may store small text files on your device called cookies to automatically recognize you each time you visit. Cookies can help us in many ways, for example, by allowing us to tailor the Site to better match your interests or to save your password so that you do not have to re-enter it each time. Cookies also are used to help us track visitors, track usage, conduct research, target advertising, and improve our content and Services. Other sites may also use our cookie to anonymously identify your browser when you visit, such as advertising services that may appear on other sites.

We may also allow our business partners to use cookies on the Site and Services for the purposes listed above, including Google Analytics cookies to track activity related to our Site and Services, to conduct research, and to display relevant advertising on other sites. You can opt-out of Google Analytics by installing the utility available at the following link:

https://tools.google.com/dlpage/gaoptout/

You may choose not to be recognized through cookies by adjusting your browser settings. Please refer to your browser to erase cookies from your device, block all cookies, block certain types of cookies, or receive a warning before a cookie is stored on your device. If you prevent a cookie from being sent and stored on your device, you may limit the functionality of the Site and Services.

Server Logs: When you use our Site and our SiriusXM Internet Radio service, we may also automatically collect and store certain information in server logs. This may include:

• domain name of the website from which you came, number of visits, average time spent on the Site, and the pages you viewed
• details of how you used our Services, such as which channels and shows you listened to, and when and how long you listened to them
• device information such as your unique device identifier, device type, web-browser type and version, operating system version, and the version of the SiriusXM Internet Radio application being used
• Internet protocol address.

Location information: The Site and SiriusXM Internet Radio service will determine your location for the purposes of controlling access to certain content using your Internet protocol address, and if you are using the SiriusXM Internet Radio mobile applications, GPS signals.

C. Information we receive from other sources

i. Automaker and retail partners

We may receive personal information from our automaker, dealer, and retail partners who distribute and sell SiriusXM satellite radios. When you purchase a SiriusXM satellite radio (either as a stand-alone device or integrated into a vehicle), our partners will often ask for your consent to collect your information and to share it with certain third-parties, including SiriusXM. Where our partners have sought such consent, we may receive your name, address, telephone number, your satellite radio’s Radio ID or ESN, and vehicle’s VIN, make, model, and whether you purchased or leased the vehicle. In certain instances, we may also receive your email address and demographic information. We also obtain information from resellers of vehicles which include a SiriusXM satellite radio.

ii. Social media services

The collection and use of your personal information when using a social media service such as Facebook, Google+, or Twitter is guided by the service’s privacy policy and your privacy settings on the service. We may receive information from social media services in accordance with their privacy policies and your privacy settings on those services. Note that any comments that you post on our Facebook and Google+ and our other social media pages are public and can be seen by others.

iii. Marketing service providers

We may supplement the information you provide to us by acquiring commercially available demographic and marketing information from third parties. Most often this information relates to any recent vehicle purchase made by potential subscribers.

These third party companies must follow privacy laws when collecting and sharing the information with SiriusXM. We will only use information provided by third parties in accordance with the consent they represent to us they have obtained.