Contact Customer Care

Cancellation

Please chat with an Agent to initiate your request.

If Chat is unavailable, please log in to My Account and initiate your request during Customer Care hours.

Chat is available Monday – Saturday 8:00 AM – 11:00 PM EDT and Sunday and Holidays 8:00 AM – 8:00 PM EDT.

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By Phone

If you need assistance, please call Customer Care at 1-888-539-7474. Please be sure to have your account number or RadioID/ESN handy when you call.

Customer Care is available Monday – Sunday 8:00 AM – 8:00 PM EDT.