Whether you’re a longtime subscriber, using a trial subscription, or just have questions about our service, we’re here to help.

Need help with your SiriusXM radio, service or account?

Check our FAQs below for help. Don’t see the answer you need?


If your SiriusXM radio does not appear to be functioning properly, please try these helpful troubleshooting tips.

Learn more

VIN lookup

Not sure what service your vehicle is equipped with? Enter your VIN (Vehicle Identification Number) to find out.

Find your RadioID


If you’re thinking about installing a SiriusXM radio, your user guides will be your best friend. Find your manual and print it off for your reference.

Find your guide