Contact Customer Care

Please Note: As SiriusXM continues to operate during the COVID-19 outbreak, you may experience delays when contacting Customer Care. Please see below for a variety of account options you can manage here on the website.

I have a radio and I want to activate it.

I have a trial for my new car and want to transfer it to my existing account.

I want to replace my existing radio with another radio.

SiriusXM Chat

A SiriusXM Customer Care representative may be able to help solve your issue quickly.

Chat is available Monday – Saturday 8:00 AM – 11:00 PM EDT and Sunday and Holidays 8:00 AM – 8:00 PM EDT.

By Phone

If you need assistance, please call Customer Care at 1-888-539-7474. Please be sure to have your account number or RadioID/ESN handy when you call.

Customer Care is available Monday – Sunday 8:00 AM – 8:00 PM EDT.