Contact Us

If you have forgotten your username or password, please visit Manage My Account and follow the steps to recover details.

If you have lost your radio signal, please try resending the Activation Signal to your radio.


SiriusXM Chat

A SiriusXM Customer Care representative may be able to help solve your issue quickly.

Chat Hours
Monday – Saturday 8:00 AM – 11:00 PM ET
Sunday and Holidays 8:00 AM – 8:00 PM ET


By Phone

If you need assistance, please call Customer Care at 1-888-539-7474.

Note: Please be sure to have your account number or RadioID/ESN handy when you call.

Listener Care Hours
Monday – Saturday 8:00 AM – 11:00 PM ET
Sunday and Holidays 8:00 AM – 8:00 PM ET


By Email

Please expect a 24 to 48 hour response time when emailing SiriusXM. For immediate assistance, please contact us through Chat.

Contact us by email